How AI Credits work

How AI Credits work

This article explains how AI Credits work in Visily. AI Credits are used when you generate or run AI-powered features in your workspace.

How AI Credits work

When you use an AI feature in Visily, a specific number of AI Credits is deducted once generation begins. If the generation is canceled or fails, the credits are automatically refunded.
You can check your current AI Credit balance from the account dropdown. 

Monthly AI Credit limit by plan

Your monthly AI Credit limit depends on your plan:
Plan
AI credit limit
Starter (Free)
  1. 600 credits /workspace/month for the first month
  2. 300 credits/workspace/month from the second month onward
Pro
  1. 3,000 credits/workspace editor/month
  2. 600 credits/guest editor/month
Business
  1. 10,000 credits/workspace editor/month
  2. 2,000 credits/guest editor/month

When AI Credits are replenished

AI Credits are replenished each month automatically:
  1. Free plan: on the creation date of your workspace
  2. Pro and Business plans: on the billing cycle date of your workspace subscription
Notes
Unused monthly AI Credits do not roll over to the next month.

AI Credit consumption

Different AI features use different amounts of AI Credits:
Feature
Credit cost
Generate screen
  1. 30 credits / screen
  2. 90 credits / screen in Deep Design mode
Generate component
  1. 10 credits / component
  2. 30 credits / component in Deep Design mode
Generate diagram
  1. 10 credits / diagram
Generate prototype
  1. 10 credits / request
Generate image
  1. 10 credits / image
Generate theme
  1. 5 credits / request
Generate code
  1. 15 credits / screen
Rename layers
  1. 5 credits / request

Browser Extension credit consumption

If you use the Visily Browser Extension, these actions also use AI Credits:
Feature
Credit cost
Capture Full Screen
30 credits/image
Select Element
10 credits/image
Crop Area
30 credits/image

Idea
Once you have a paid plan and use up your monthly credits, you can purchase a top-up to continue using AI features. Learn more at How to top up AI credits.

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