How to check your billing history and download invoices

Use Billing & Plans in Workspace settings to review your billing history and download invoices for your Visily subscription.

Before you start

Only Workspace Owners and Workspace Admins can access billing settings.

How to check billing history

1. Open the workspace you want to manage.
2. Open the Workspace dropdown menu and select Workspace settings.
   
   
   
3. Go to Billing & Plans.
   
   
   
4. In the Billing details section, go to Invoice History and click View in Stripe. This opens Stripe in a new tab.
   
   
   
5. In Stripe, go to the Invoice History section to review past payments, invoice dates, amounts, and payment status.
   
   

You can click the search icon next to Invoice History to filter and quickly find specific invoices.

How to download invoices

1. In Stripe, find the invoice you want to download in the Invoice History section.
   
2. Click the invoice to open its details.
   
3. Select the option to download the invoice or receipt.
   

Need more help?

If this does not solve your issue, contact support and include a screenshot if possible.

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