How to troubleshoot a technical glitch in Visily AI Chat

If you run into a technical glitch in Visily AI Chat, starting a new chat thread can often help.

This works best for longer conversations or when your new request is unrelated to earlier prompts.

Tip: Use Design Instructions
We recommend using Design Instructions to set up important context and style preferences in advance.

When you start a new chat thread, apply the instructions so AI Chat can follow the same context across generations without needing you to repeat the details in every prompt.

Need more help?

If this does not solve your issue, contact support and include a screenshot if possible.